right of withdrawal
beginning of the cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you
• has taken possession of the goods if you have ordered one or more goods as part of a single order and the goods are delivered as a single item or
• has taken possession of the last goods if you have ordered several goods as part of a single order and the goods are delivered separately or
• has taken possession of the last partial shipment or the last item if you have ordered goods that are delivered in several partial shipments or items.
If several of the above options apply, the cancellation period only begins when you or a third party named by you, who is not the carrier, has taken possession of the last goods or the last partial delivery or the last item.
To exercise your right of withdrawal, you must
Stimio GmbH
Mollenbachstraße 13
71229 Leonberg / Germany
Germany
Phone number: +49 7152 3515758
Email: support@stimio.com
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample withdrawal form below, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
end of the cancellation policy
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sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back)
To: Stimio GmbH, Nikolaus-Lenau-Platz 24-25, 71067 Sindelfingen, Germany, Phone: +49 7152 3515758, Email: support@stimio.com
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
address of the consumer(s)
Signature of the consumer(s) (only if notification is on paper)
Date
_____________________________
(*) Delete as appropriate.
We ask you to use the enclosed return forms and the original box for the return and to fill out the return slip completely, although this is not a prerequisite for the effective declaration of cancellation.
exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts
• for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• for the delivery of goods which are liable to spoil quickly or whose expiry date would quickly be exceeded;
• for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
• for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
Premature expiration of the right of withdrawal
The right of withdrawal expires prematurely for contracts
• for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (Section 312 g Paragraph 2 No. 3 BGB (new version));
• for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
• for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.